Managed Services

A reliable computer network provides the foundation that allows your business to succeed.

As a Managed Services Client, your IT network will be managed by Syntech IT. This is a holistic approach to IT solutions, offering round the clock monitoring, management and problem resolution for your business. Syntech IT will effectively be an extension of your businesses, ensuing your computer network runs smoothly by offering support on-site and remotely as required.

  • 24/7 advanced monitoring

  • Antivirus monitoring & management

  • Unlimited end-user support

  • Microsoft 365 Suite

  • Security & Backup Management

  • Reduced hourly rate on additional IT support

What’s Included

24×7 Advanced Performance Monitoring

Ensures all of the critical network devices that comprise your small business network are healthy and reliable.

Scheduled Preventative Maintenance

Ensures that your servers, PCs and other vital network devices function optimally.

Quarterly Network Health Review

Reporting on issues that are important to the ongoing performance of your network. We translate technology into business terms for you.

Security Management

Uses properly designed and implemented Anti-Virus and Anti-Spam solutions to keep your business protected.

Security and Backup Management

Ensures all of your Windows servers and PCs have the most up-to-date security and system patches, helping to optimise performance and minimize security risk.

What costs are involved?

Calculate your monthly Managed Service cost in a just a few simple steps.

Managed Service Testimonials

Don’t just take our word for it..

Vicky R, Diamond Dental

The Syntech IT team have been our IT service provider of choice for the past 2 years. We are based in the Sunshine coast in Queensland where Syntech IT provide a fully managed service by remote support with on-site support as required. They have had a huge impact within our business, freeing up our time to focus on our business needs instead of constant troubleshooting and frustration. Syntech IT out shine other support solutions in this area and help resolve issues with objective clear advice. They speak English (not just tech speak), they understand what is needed and deliver. I would highly recommend Robert, Kerryn and the Syntech IT team to care for any business sector.

Chris J, Waterman Business Centres

Waterman Business Centres’ has partnered with Syntech IT as our preferred IT partner for our business centres and all the included tenants. We are happy to refer our tenants, knowing that as specialists in small business, Syntech IT will be able to provide a holistic and cost-effective IT solution – specific to SMEs. Their dedication to great customer service is refreshing, and have kept this service focus since we started with Syntech IT three years ago.